Forum > Engineers and Environment > How to Fix Facebook Not Working Problem

Posted by james smith on May 06, 2021

 

Fix Facebook Not Working Problem

Loading and malfunctioning of Facebook have been quite common problems on the iPhone. Numerous users who faced the problem contacted us through different means and complained about it. Fortunately, it is something that can be successfully addressed. In this tutorial, we provide you with possible solutions that will help you to fix Facebook not working problem on iPhone and iPad.

Exit and restart the application

Troubleshoot internet connectivity issues

Check restrictions for Facebook

See the Facebook update

Clear history and website data

Remove and reinstall the Facebook app

Restart your iPhone

Update your iOS version

1. Close and restart the application.

The first thing we usually try when Facebook stops working is to lower the page of the application screen to update it. In case this does not work, the next solution is to exit and restart the Facebook application.

To force close an app, on iPhone with Face ID, swipe up from the bottom of the screen and hold it down. On iPhone with home button, press it twice quickly. You are now in the application selector. Drag the Facebook app card up to close it. After a few seconds, start the application again.

force close Facebook app from app switcher on iPhone

2. Troubleshoot Internet connectivity problems

Sometimes this could be due to Wi-Fi or mobile data issues. To verify this, open Safari and visit a website.

Does it charge? If so, great! Otherwise, turn Wi-Fi or mobile data on and off on your iPhone. Also, consider restarting your Wi-Fi router. Here are our detailed resources on how to troubleshoot Wi-Fi and mobile data connectivity issues in case you need more help.

If you use mobile data, it is essential to check if it is enabled for Facebook or not. To do this, launch the Settings app → Cellular → under CELLULAR DATA, make sure the switch for Facebook is enabled.

Are you using a VPN? If so, disable it. Facebook (like many other sites) may not be accessible on certain VPNs.

3. Check the restrictions for Facebook

Loading and malfunctioning of Facebook have been quite common problems on the iPhone. Numerous users who faced the problem contacted us through different means and complained about it. Fortunately, it is something that can be successfully addressed. In this tutorial, we provide you with possible solutions that will help you to fix Facebook not working problem on iPhone and iPad.

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